Description
QSIC is hiring an L2 Technical Support Engineer for its U.S. support operation on an afternoon shift from 1:30 p.m. to 10 p.m. Central Time. The role owns escalated L2 cases across device behavior, audio, network, cloud, and Salesforce data; supports new-store rollouts and ongoing fleet health; and uses Linux, Python, bash, networking, and diagnostic tools to resolve issues or escalate them to L3. Candidates need at least two years of independent technical support experience, hands-on Linux skills, networking fundamentals, CRM or ticketing experience, and strong written communication. The role requires current, unrestricted U.S. work authorization; QSIC does not sponsor employment visas.
