L3 Support Engineer at Nebius

Department: Hardware Infrastructure

Language

Location: Béthune, Hauts-de-France
Level: senior
Posted: Mar 3, 2026

Description

Nebius is hiring a senior L3 Support Engineer to build its datacenter support line from scratch, focusing on root-cause analysis of GPU, firmware, BIOS/BMC, and Linux issues; cross-site pattern detection; vendor and R&D escalations; firmware rollout readiness; and technical enablement of L1/L2 teams. The role is based in Béthune, France, requires hands-on datacenter and Linux troubleshooting, incident response, and evidence-based escalation experience, and may involve travel to datacenters.

Required Skills

Linux troubleshooting
BIOS/BMC diagnostics
Incident response
Vendor escalation
GPU diagnostics
Firmware lifecycle
Bash scripting
OCP platforms

Additional Information

Required Previous Experiences: Hands-on datacenter server and Linux troubleshooting experience
Structured incident response experience
Evidence-based vendor and R&D escalation experience
Preferred Qualifications: GPU server platform and tooling familiarity
IPMI, Redfish, and firmware lifecycle experience
Bash and Python scripting
OCP platform and ODM ecosystem exposure
Enterprise bare-metal customer support under SLAs
Translation Company Name: Nebius

About Nebius

Nebius

AI cloudAmsterdam

Nebius is an AI cloud company delivering a unified platform across the AI journey, from data and model training and tuning to production runtime and deployment. Its purpose-built AI cloud is built for AI developers and serves AI builders and enterprises worldwide across industries including healthcare and life sciences, robotics and physical AI, financial services, media and entertainment, and retail. Nebius offers flexible consumption options, serverless inference, and dedicated capacity; the company is listed on Nasdaq (NBIS) and headquartered in Amsterdam.

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