Description
The Lab Manager will support a U.S. Government customer by providing onsite incident response to cyber-attacks experienced by civilian Government agencies and critical asset owners. This role involves investigating breaches, developing mitigation plans, assisting with service restoration, and implementing infrastructure solutions. Key responsibilities include supporting new technology implementation in the lab, assessing network topology for security concerns, advising on lab SOPs, and providing user support for VPN, VDI, MacOS, and iOS. The manager will also troubleshoot technical challenges, monitor IT helpdesk channels, manage user accounts, perform granular access control, and resolve complex storage problems.
