Description
Junction is hiring a Lab Operations Manager to lead and develop a distributed team responsible for keeping lab orders moving from order to result. The role owns day-to-day operations, capacity planning, SLAs, quality standards, vendor relationships, complex issue resolution, SOPs, and workflow automation, while collaborating with Product, Engineering, Customer Success, and Support. It requires 5+ years of experience hiring and managing operations teams, operational judgment, process improvement, distributed team management, customer and vendor management, and healthcare or operational experience. The position is fully remote for US-based candidates in the EST timezone, with a salary of $125,000–$175,000 and no visa sponsorship.
