Description
Cabify is hiring a last-mile operations specialist to support service excellence in Peru by managing the driver fleet, responding to incidents, monitoring SLA compliance, detecting delivery delays, coordinating dispatch and recipients, and identifying service improvements. The role requires at least six months of operations experience and one year of customer-service or back-office experience, with analytical tools such as Microsoft Excel and Tableau desirable. Benefits include private and cancer health insurance, app credits, development programs, and flexible work arrangements.
