Description
The Launch Specialist will travel to restaurant and merchant sites to onboard clients, train staff, configure digital ordering and SaaS tools, improve workflows, and support adoption across the platform lifecycle. The role reports to an Onboarding Lead, is partially remote and largely travel-based, and requires a bachelor’s degree or equivalent work experience, at least five years of restaurant, customer support, or hospitality experience, strong customer support and cross-functional skills, Spanish fluency as a plus, and a reliable vehicle and valid driver’s license.
