Description
The Account Management Team Lead, Client Success serves as a player-coach in LLH Healthcare’s Client Experience organization, owning a portfolio of client accounts while coaching and supporting Account Managers. The role manages complex client relationships and escalations, monitors account health and CRM documentation, collaborates with internal departments, and contributes to process improvement and team development. It requires a bachelor’s degree or equivalent professional experience, at least five years of relevant account management or client-facing experience, and at least one year of lead or mentoring experience.
