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Lead Associate - P&C Transcription at Davies

Department: Claims Management

Setup
On-site
Location
Pune, Maharashtra
Type
Full-time
Level
lead/mgmt
Posted

Description

The Senior Lead Associate – Transcription will oversee a transcription team processing legal claims, managing daily operations, quality audits, coaching, escalations, performance reporting, process improvements, onboarding, and compliance with cleanroom, data privacy, and security standards. The role requires 6–8 years of transcription experience, preferably in P&C transcription, along with leadership, communication, analytical, and Microsoft Office skills.

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