Summary from listing
Danfoss is hiring a Customer Excellence Lead in Chennai to lead complex customer issue resolution, improve order management and order-to-cash processes, partner with sales, supply chain, logistics, finance, and global stakeholders, analyze customer service and business data, and drive continuous improvement through automation and digital tools. The role requires experience in customer service, sales operations, order management, or order-to-cash processes in a manufacturing or business-to-business environment, along with ERP and CRM knowledge, analytical and problem-solving skills, and effective English communication.
