Description
The role owns global customer data stewardship routines and leads day-to-day customer data operations, including ingestion, maintenance, enrichment, quality monitoring, issue resolution, standards, metadata, master data, deduplication, and integration of new data sources. It coordinates with business, analytics, IT, privacy, security, and market teams; manages relationships with data providers and technology vendors; and drives adoption of governance practices and data quality improvements. The position requires a bachelor's or master's degree in a relevant field, at least 8 years of experience in data stewardship, master data management, data quality, business analysis, data governance, or customer data operations, and experience with CRM and MDM platforms, SQL, and data analysis tools.
