Summary from listing
The Customer Service Lead serves as an advanced Customer Service Advisor and operational leader for a service center, opening and closing the store, handling keys and cash, resolving escalated customer issues, mentoring and training advisors, supporting hiring and evaluations, and collaborating with technicians and management. The role requires a high school diploma or equivalent, 3–5 years of service-industry experience, a valid driver's license, automotive service knowledge, and the ability to work days, nights, weekends, and holidays. Benefits include medical, dental, and vision coverage, life insurance, disability coverage, a 401(k) match, paid time off, and holiday pay, with pay of $11.00 to $18.00 per hour plus sales commission and flat-rate labor compensation.
