Description
The Customer Service Manager will oversee ASM’s customer-facing order management, fulfillment, material readiness, expediting, backorder tracking, invoicing accuracy, customer reporting, and stakeholder coordination. The role requires 5–10 years of customer service experience in a high-tech environment, strong communication and stakeholder-management skills, intermediate SAP and Microsoft Excel proficiency, and experience in Sales & Distribution or Materials Management. A bachelor’s degree in business administration, supply chain, or accounting is preferred.
