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Lead Customer Service Representative at Thermo Fisher Scientific

Setup
Hybrid
Location
Budapest, Central Hungary
Level
Lead

Description

Thermo Fisher Scientific is seeking a Lead Customer Service Representative to join their Customer Service team at the Shared Service Center in Budapest. The successful candidate will handle inquiries, manage orders, assist sales functions, resolve advanced inquiries and complaints, and take ownership of complex customer requirements. This role involves providing expert guidance, leading new assignments, developing training, and covering for the Manager.

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