Summary from listing
The Lead: Enabling Operational Excellence is a tactical leadership role reporting to the Deputy Head: Criminal Investigations within SARS’s Taxpayer Engagement division. The position aligns operational delivery with organisational strategy and leads business planning, performance analysis, reporting, continuous improvement, inventory and workload management, quality management, risk and governance oversight, and Auditor General and Internal Audit processes. It requires an honours degree or postgraduate diploma plus 10–12 years of relevant experience, or a bachelor’s degree or advanced diploma plus 12–15 years of relevant experience, with 3–4 years at middle management level. The role is national and based on the candidate’s location and Criminal Investigations footprint.
