Description
Cresta is hiring a Lead Engineer, AI Agent Voice Experience to build and improve real-time AI-powered voice systems for contact centers. The role covers speech-to-text, text-to-speech, speech-to-speech, turn detection, agentic workflows, evaluation, error analysis, latency optimization, production inference, and cross-functional integration. The engineer will also mentor teams and contribute to technical strategy. The position requires a bachelor’s degree in a relevant field, at least five years of production machine learning experience, and strong expertise in voice AI, model evaluation, and real-time systems. Compensation is $205,000–$270,000 plus equity, with medical, dental, vision, flexible PTO, parental leave, retirement support, and remote-work benefits.
