Summary from listing
Exotel is hiring a Lead – Forward Deployment Engineers (FDE) in Gurugram, Haryana, India, to lead a team of 10–20 Resident Engineers delivering integrations, customisations, automation, and technical solutions on its cloud communications platform. The role owns delivery quality, customer escalations, stakeholder management, solution architecture, and the adoption of AI-powered customer engagement technologies, while requiring 6–10 years of relevant SaaS or enterprise software experience and at least 2 years managing technical or delivery teams.
