Description
HelloFresh Group is hiring a Lead, Loyalty & Customer Lifecycle to own the strategy, design, financial models, CRM, experimentation, analytics, partnerships, and operational delivery of its global loyalty program. The role leads multi-market rollouts, lifecycle interventions, vendor and brand partnerships, and legacy retention initiatives while partnering with technology, product, data, legal, and local teams. It is a senior individual-contributor leadership role requiring at least five years of professional experience, strong loyalty, CRM, retention, financial modeling, experimentation, and business acumen skills, and offers a hybrid working model.
