Description
OpenText is hiring an Italian-speaking Premium Support Engineer for its EMEA team. The role serves as a single point of contact for technical support for assigned enterprise software clients, providing reactive and proactive support, troubleshooting, performance and reliability guidance, and coordination with other support experts and Product Development. The position requires advanced technical support skills, client environment knowledge, strong communication and relationship-building abilities, and experience with Windows or Linux administration, networking, databases, web technologies, and scripting; cloud, container, and OpenText identity-management experience are advantageous.
