Description
The Lead Process Improvement Engineer – Facility Management will drive continuous improvement, operational excellence, quality assurance, compliance, SLA/KPI performance, and cost optimisation across Hard and Soft Facility Management operations. The role involves regular site visits, operational assessments, root cause analysis, audits, process standardisation, performance reporting, client and stakeholder engagement, and support for sustainability and ESG initiatives. Candidates need a relevant bachelor’s degree, 8–10 years of Facility Management experience, strong process improvement and operational knowledge, and proficiency with Microsoft Office and related FM tools.
