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Lead Service Delivery Manager at NCS

Department: OthersSeniority in posting: entry

Language
Setup
On-site
Location
Singapore
Type
Contract
Level
lead/mgmt
Posted

Description

The IT Governance Manager will manage IT governance, service, configuration, incident, security, compliance, and quality assurance activities for a client’s system or family of systems. The role includes monitoring SLAs and KPIs, reporting system health and risks, leading incident investigations and root-cause analysis, managing security scans and vulnerabilities, supporting audits and disaster-recovery exercises, and preparing governance and compliance reports. It requires a BSc in Computer Science or a similar field, familiarity with ISO 9001 and ISO 27001, ten years of IT experience focused on infrastructure planning, data centre operations, and networking, five years of team leadership experience, and strong communication, organizational, analytical, and leadership skills.

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