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Lead Service Technician at continentalserves

Location
Rochester, New York
Type
Full-time
Level
lead/mgmt

Description

Continental is hiring a Lead Service Technician to oversee advanced equipment service, maintenance, diagnostics, and repairs while leading a technician team. The role includes assigning work, mentoring and recertifying technicians, coordinating schedules and service calls, ensuring safety and documentation standards, communicating with account managers, and resolving escalated customer concerns. It is a Monday–Friday role requiring a high school diploma or equivalent, 3+ years of equipment service or maintenance experience, a clean driver's license, DOT physical clearance, technical troubleshooting ability, leadership experience, and proficiency with diagnostic tools and service software.

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