Description
Quadient is hiring a Lead Solution Architect - CRM Domain to own the architecture strategy and roadmap for its Customer Experience domain, including CRM platforms, customer engagement systems, and related web applications. The role will guide the transition from Salesforce to Microsoft Dynamics where appropriate, design end-to-end business, application, data, and technology architectures, establish governance and standards, partner with business and IT stakeholders, and lead architecture reviews. Candidates need experience with CRM and customer-facing platforms, Salesforce and Microsoft Dynamics 365, CRM integrations and transformation programs, enterprise architecture frameworks such as TOGAF, stakeholder influence, and complex multi-system environments. The position offers a hybrid work model.
