Description
Freshworks is hiring a Lead Solution Engineer for its North America go-to-market team, supporting the SLED, Higher Education, and Manufacturing industry verticals. The role partners with Account Executives and GTM leadership through technical and business discovery, solution strategy, customized demonstrations, and customer presentations, while developing vertical-specific solution narratives and providing feedback to product, marketing, and customer success teams. Candidates need 6–8 years of solution engineering, sales engineering, solutions consulting, or similar pre-sales experience, along with knowledge of SaaS solutions in the relevant verticals; experience with ITSM, ITAM, ITOM, ESM, or AI-enabled solutions is preferred. The position offers a base salary of $136,085–$168,105 plus variable compensation.
