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Lead Technical Field Engineer - CoE(Centre of Excellence) at Unisys

Type
Full-time
Level
mid
Posted

Description

Unisys is seeking a Centre of Excellence Technical Support Specialist to provide Level 2 remote technical support for incidents and service requests in a large enterprise ICT environment. The role focuses on troubleshooting desktops, laptops, applications, connectivity, VPN, printers, peripherals, and related services; managing tickets and SLAs; escalating issues appropriately; and contributing to knowledge sharing and continuous improvement. It is an on-site position requiring an NV1 security clearance and attendance at a designated work location for all rostered shifts.

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