Description
impact.com is hiring a Lead Technical Services Engineer to serve as a senior technical authority, mentor, and escalation point for complex enterprise integrations and critical technical issues. The role involves architecting advanced solutions, translating business needs into technical requirements, improving platform scalability and reliability, maintaining troubleshooting documentation, and leading training and cross-functional improvements. Candidates need a bachelor’s degree in a technical discipline plus approximately eight years of relevant experience, strong digital marketing and SaaS knowledge, and expert proficiency with web technologies, SQL, REST APIs, and troubleshooting. The position offers $95,000–$120,000 annually plus a variable bonus and RSUs, along with medical, dental, vision, and other benefits.
