Description
OpenText is hiring a Lead Technical Support Specialist for its Americas Technical Support team to resolve critical client issues and support the VIM product in complex enterprise environments. The role involves phone and written support, client relationship management, issue validation, technical documentation, defect reporting, and collaboration with cross-functional teams. Candidates need 5–10 years of SAP technical support, development, or implementation experience, strong SAP R/3 and S/4HANA expertise, extensive ABAP knowledge, and a bachelor's degree or equivalent professional experience. The salary range is $86,800-$130,200.
