Description
Sutherland is seeking a Team Manager to support a growing telecom program. The role manages performance and service quality, communicates with clients and team members, develops data-driven strategies, identifies training needs, understands system tools and operational procedures, collaborates with stakeholders on promotions and updates, and ensures process compliance. Candidates should have a bachelor’s degree, 1–2 years of team leadership experience, Polish or Swedish fluency, strong analytical and communication skills, and excellent Microsoft Office knowledge.
