Description
As a Lead Teller at PNC in Nashville, IN, you will coach, mentor, and lead tellers to enhance customer experience, improve financial well-being, and drive customer loyalty. You'll educate customers on financial alternatives, identify banking opportunities, and refer appropriately. This role involves performing lobby engagement activities, ensuring clear communication, transaction handling, and problem resolution. The Lead Teller will also assist the Branch Manager in performance management and new hire selection.
