Description
The successful candidate will serve as a lead worker responsible for interviewing and assessing customers' needs and eligibility for social services. They will utilize various tools like online program manuals and Outlook to determine eligibility, monitor casework for accuracy, and conduct program training for staff. The role involves managing a caseload of clients receiving public assistance, analyzing case data, granting or denying benefits, and investigating suspected fraud. Additionally, they will perform administrative tasks, compile data for reports, and participate in staff meetings.
