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Learning & Development Manager at Universal Store

Department: Support Office

Setup
Hybrid
Location
Brisbane, Queensland
Type
Full-time
Level
lead/mgmt
Posted

Description

Universal Store is hiring a Learning & Development Manager to join its People team at the Support Office in Eagle Farm. Reporting to the General Manager - People, the role will shape learning and development strategy across retail, distribution, and support operations; design leadership programs, onboarding, capability frameworks, and career pathways; facilitate workshops and coaching; lead the E-Learning Specialist; and use AI, microlearning, gamification, and other emerging technologies to create engaging learning experiences. The position requires significant L&D management or senior specialist experience, people leadership experience, facilitation and stakeholder-management skills, and experience with LMS or digital learning initiatives. It offers hybrid working, on-site parking, staff discounts, learning opportunities, and other benefits.

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