Learning Operations New Associate at Accenture

Type: Full-time
Level: Entry-level

Description

This role focuses on coordinating and executing training programs, ensuring smooth operation of learning and development activities. Key responsibilities include managing training logistics, updating the Learning Management System (LMS), analyzing report generation, troubleshooting technical issues, and acting as a central point of contact for training-related queries.

Required Skills

Talent Development - Learning Delivery Operations
MS Office skills
Client Interfacing skills
English language proficiency
organizational, prioritisation and multi-tasking skills
analytical and problem-solving skills

Additional Information

Required Previous Experiences: 1+ year work experience in a learning domain, learning admin services.
Preferred Qualifications: Multi-cultural awareness.
Passion for customer service.
Team player.
Attention to detail.
Focus on high data accuracy.
Quality driven – in communications and all system transactions.
Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate