Summary from listing
Firstsource is hiring a Performance Manager in Thousand Oaks, California, to oversee and drive the legal process and performance across several vendor law firms. The role serves as a liaison between the company and clients, supports litigation strategies through media support, file review, resolution discussions, and escalation, and maintains daily and weekly communication with attorneys and firm management. The position requires a relevant bachelor's degree or Juris Doctor, legal-process knowledge, analytical and presentation skills, proficiency with Outlook, Excel, and Word, and the ability to track collection metrics. Compensation is $70,304 to $80,000, with an incentive plan, 401k, vacation and sick time, and medical, dental, and vision benefits; some travel may be required.
