Description
The role provides Level 1 and Level 2 technical support for customers and internal colleagues across South East Asia, Europe, and other regions, handling diagnostics, ticketing, upgrade quotations, escalations, follow-ups, and customer communication. It requires an apprenticeship or degree in electrical engineering, electronics, instrumentation and control, mechatronics, or automation engineering, German and English communication skills, strong problem-solving ability, and willingness to travel up to 30%. The position offers an annual gross salary of at least €44,100.
