Description
The Level 1 iSOC Coordinator plays a crucial role in ensuring the safety and security of Interface customers by conducting virtual security checks/tours using advanced two-way audio/video surveillance systems. This includes monitoring customer locations, providing security escorts during key times like business openings/closings, and acting as a primary point of contact for handling inquiries, addressing security concerns, and resolving system-related issues. The coordinator develops skills in security operations, customer communication, and emergency response, contributing to overall protection while advancing expertise in a dynamic, technology-driven environment.
