Description
The IT Support Specialist will support and maintain computer systems, networks, peripherals, telephony, cameras, Internet, Office 365, and related equipment for Structube’s branches. Responsibilities include installing, diagnosing, repairing, and upgrading hardware and software; providing user training and assistance; handling inbound IT issues; maintaining equipment inventories; documenting issues; coordinating with third-party vendors; and supporting remote or on-site troubleshooting. The role requires strong communication, problem-solving, customer service, and teamwork skills, plus availability for on-call rotation and occasional travel across Canada.
