Pico's Level 1 Support Team provides critical front-line support across all aspects of Pico’s infrastructure. The team monitors Pico’s infrastructure proactively, performs initial triage of alerts and inbound support requests, and creates and assigns support cases to Level 2 operational support teams. This is a client-facing role requiring high levels of interaction and responsibility for delivering high-quality service and support to Pico’s clients.
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global communications and brand activation agency1001-5000
Pico is a global communications and brand activation agency that connects brands and audiences through authentic experiences worldwide. It activates brands through a strategic combination of experience design, brand engagement and digital enablement to create experiences that emotionally connect with audiences. Its services include brand strategy, data and technology, communications strategy, creativity and design, and CRM and loyalty. Pico has offices in 38 cities and has delivered brand experiences for over 50 years.
Who they serve
Pico connects brands and audiences through authentic experiences.