Description
LeadingIT is hiring a Level 2 Field Engineer to handle diverse client support requests, deploy hardware, perform PC imaging, troubleshoot issues remotely and on-site, document customer interactions, and suggest process improvements. The role requires experience in help desk or customer support, knowledge of computer systems and mobile devices, and the ability to diagnose and resolve basic technical issues; CompTIA A+ and Net+ certifications are a plus. Compensation is $55,000, with company-paid health, dental, life, and vision benefits, a 401(k) match, PTO, and company-provided equipment.
