Description
Everience is seeking a Level 2 Help Desk professional to provide on-site IT support for a limited group of users, including Executive and VIP profiles, at a client’s premises in Milan. The role manages support requests, troubleshoots hardware, software, connectivity, and device issues, supports Microsoft 365 and related applications, handles access and work-tool problems, and escalates specialist issues to the client’s IT team. The position requires prior workplace, IT, or VIP support experience, strong communication and service skills, English at B1 level, and is full-time, on-site five days per week, with permanent employment expected and a salary of €24,000–€26,000 per year plus meal vouchers.
