Description
Growth Resourcing is seeking a driven, customer-obsessed Level 2 IT Support Engineer to join their fast-growing team. This role involves taking ownership of Level 2 escalations, managing ticket queues, supporting the first line team, assisting with client onboarding and upgrades, and contributing to continuous service improvements. The ideal candidate will have proven experience in an MSP environment, possess a strong customer-first mindset, and demonstrate excellent communication and organizational skills.
