Summary from listing
The role provides advanced diagnostics, root-cause analysis, and permanent fixes for an RFID system at the system, application, and infrastructure levels. Responsibilities include managing OEM support cases, maintaining configuration, firmware, software, preventive maintenance, predictive monitoring, documentation, SOPs, and knowledge bases, mentoring Level-2 staff, assessing changes for the Change Advisory Board, and maintaining readers, antennas, and controllers. The position requires FEIG/Oculus RFID product training, RFID/RF experience, ITIL Foundation, and at least three years of hands-on experience with the system in a comparable environment.
