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Level 2 Support Analyst at Civica

Setup
Remote, Hybrid
Type
Full-time
Posted

Description

Civica is seeking a proactive and technically skilled Level 2 Application Support Analyst to join their support team. This role involves providing advanced application support for Civica's software solutions, requiring in-depth technical investigation to resolve complex customer problems. The analyst will collaborate with various internal teams, maintain strong customer communication, and contribute to continuous service improvement initiatives.

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