Description
This temporary IT Support Specialist role provides in-person and telephone technical support for users, workstations, laptops, software, hardware, peripherals, and network and telecommunications infrastructure. Responsibilities include system updates, onboarding and offboarding, backups, service registration, incident handling, user training, password changes, equipment and inventory management, documentation, and network cabling, with a 48-hour ticket SLA. The position requires higher education in a related Information Technology field, documented computer maintenance courses, Windows 10 or higher and ITIL Foundation V3 or higher courses, basic networking knowledge, and NR35 working-at-height certification and medical fitness.
