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Level 2 System Support Engineer at IBM

Location
Manila, Metro Manila
Posted

Description

This role involves providing Level 2 support for IBM AS/400/IBM i systems, focusing on system health monitoring, incident troubleshooting, and resolving issues related to user profiles, security access, and various operational tasks like backup and restore. The candidate will coordinate with internal teams and external vendors, participate in on-call duties, and contribute to post-incident documentation.

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