Description
The employer is hiring a Level 2 IT Support Technician in Madrid for an on-site, Monday-to-Friday role with possible remote work and on-call escalation support. The position handles complex technical incidents, Windows and macOS environments, Microsoft 365 and Teams, Active Directory, mobile devices, connectivity, printing, remote access, and VIP support for executives and the executive committee. It requires at least two years of corporate IT and Level 2 support experience, along with knowledge of Windows, macOS, Microsoft 365, Teams, Active Directory, mobile device management, ITSM tools, and networking fundamentals.
