Description
Level 3 Technical Support Engineer role focused on advanced network infrastructure support in hospitality environments, serving as the highest escalation point for complex LAN/WAN, Wi-Fi, security, and multi-vendor network issues. The position requires deep hands-on experience with switching, routing, firewalls, VLANs, ACLs, QoS, NAT, wireless design/troubleshooting, root cause analysis, vendor coordination, documentation, and process improvement across systems including MikroTik, Aruba, Ruckus, Cambium, and Fortinet.
