Level II Help Desk at Everience

Everience is hiring a Level II Help Desk professional for its Castel San Giovanni IT team. The role provides second-level technical support, manages support tickets, installs and maintains workstations, diagnoses hardware and software issues, supports PCs and peripherals, manages user accounts, and escalates complex problems. The position requires Windows, Microsoft Office/Microsoft 365, networking, troubleshooting, and communication skills; Active Directory and ticketing tools are preferred. It is a hybrid role with three on-site days and two remote days, under a VAT-number collaboration contract, with compensation of €140–160 per day.