Description
Octopus Legacy is hiring a Lifecycle Marketing Manager to build post-registration and post-purchase customer journeys from scratch. The role covers email, SMS, and direct-mail flows; segmentation and journey architecture; customer-data-driven predictive models; referral-program development; and testing and experimentation to improve retention, conversion, lifetime value, and customer satisfaction. Candidates should have lifecycle-marketing experience, hands-on experience with Klaviyo or a similar platform, a testing mindset, and experience in a rapidly scaling business. The position is based in London Bridge with three office days and up to two remote days, plus up to four weeks of work from anywhere per year.
