Description
The Lifecycle Services Manager will lead the implementation of Emerson’s regional Lifecycle Services strategy across the Middle East and Africa, supporting the Sales Director and coordinating with customers, service organizations, channel partners, factories, and sales teams. The role assesses service readiness and technical capabilities, develops training and knowledge-transfer programs, performs site assessments, supports customer engagement and technical solutions, manages escalated complaints and warranty issues, drives obsolescence and modernization programs, and identifies product improvement opportunities. The position requires a technical bachelor’s degree or diploma, at least 10 years of valve automation experience, knowledge of hydraulic, pneumatic, and electric actuation systems, advanced English proficiency, and willingness to travel throughout the region and globally.
