Description
The Relativity Support Specialist provides technical hosting support to global project management teams, administers Relativity and LAW for electronic discovery, and supports managed services clients. Responsibilities include troubleshooting technology issues, answering client questions, handling email gatekeeping, billing and invoice quality control, maintaining client profitability data, meeting deadlines, and performing document production tasks such as bates stamping, load-file creation, and OCR. The role requires a bachelor’s degree in a related field, Microsoft Office knowledge, strong communication and organizational skills, and availability for overtime; litigation technology, database, SQL, Visual Basic, and Relativity administration experience are preferred.
