Description
Bridgecrest, part of DriveTime Family of Brands, is hiring for a collections-focused customer contact role centered on managing past-due auto loan accounts, negotiating repayment plans, and maintaining positive customer relationships while meeting collections, call time, and quality goals. The position requires working within Fair Debt Collections Practice Act guidelines, using multiple systems for account review, payment processing, and skip tracing, and bringing at least two years of relevant collections, financial services, or phone-based customer contact experience.
